Terms and Conditions Agreement
Effective Date: January 2025
Last Updated: March 2025

This Terms and Conditions Agreement (“Agreement”) is entered into by and between Play@Work.io, a legal entity (“9355-9342 Québec Inc”), and any user or organization (“User” or “You”) who accesses or uses the Play@Work.io platform (“Platform”). By using the Platform, You agree to be bound by this Agreement. If You do not agree, You must not use the Platform.

1. Agreement Scope

1.1 This Agreement governs Your use of the Platform, including its features, services, and functionalities.
1.2 By registering for an account or initiating a trial subscription, You affirm that You have the authority to enter into this Agreement on behalf of Yourself or the organization You represent.

2. Definitions

2.1 Platform: The software-as-a-service application provided by Play@Work.io, including the website, application, and associated services.
2.2 User: Any individual or organization accessing the Platform, including team members, admins, and guests.
2.3 Trial Period: A 14-day free access period for organizations to evaluate the Platform before committing to a subscription.
2.4 Points: Virtual credits earned through Platform activities that may hold currency value as determined by Admins.

3. Trial Subscription

3.1 Eligibility:

• Organizations may subscribe for a 14-day free trial to evaluate the Platform's features and services.
• Only one trial subscription is permitted per organization.

3.2 Trial Features:

• During the trial period, organizations will have access to pre-determined Platform features unless otherwise restricted.
• Users cannot modify or customize the features available during the trial period.
• Points, rewards, and other data collected during the trial will remain accessible upon subscription activation.

3.3 Automatic Transition:

• At the end of the 14-day trial, the organization must choose a subscription plan to continue using the Platform.
• If no plan is selected, access to the Platform will be suspended until a subscription is activated.

3.4 Termination of Trial:

• The Company reserves the right to terminate the trial period early if the User breaches any terms of this Agreement.
• A breach may include, but is not limited to:
• Providing false or misleading information during registration or trial setup.
• Misusing the Platform, including engaging in prohibited or illegal activities.
• Attempting to access, modify, or manipulate features or functionalities beyond those pre-determined for the trial period.
• Sharing login credentials or allowing unauthorized third-party access to the Platform.
• Violating intellectual property rights, including copying, modifying, distributing, or reverse engineering the Platform.
• Engaging in activities that compromise the Platform’s security, disrupt services, or harm other Users.
  
  

4. User Obligations

Users must:
4.1 Provide accurate information during registration and trial setup.
4.2 Comply with applicable laws and refrain from using the Platform for prohibited activities.
4.3 Use the trial exclusively for evaluation purposes and not for commercial gain during the trial period.

5. Subscription Agreement

5.1 Plan Pricing and Features:

• Pricing and features of subscription plans are detailed on the Platform’s website.
• Monthly subscription fees are billed at the standard pricing listed. Discounts may be applicable for annual subscriptions as indicated on the website.

5.2 Subscription Term:

• Subscriptions are billed on a monthly or annual basis as chosen by the User during signup.

5.3 Discounts for Annual Subscriptions:

• Users opting for an annual subscription are eligible for discounts as displayed on the website.
• Annual subscriptions are billed upfront for the entire year.

5.4 Automatic Renewal:

• Subscriptions automatically renew at the end of the billing period (monthly or annual) unless canceled by the User.

5.5 Cancellation:

• Users can cancel their subscription at any time. Cancelation will take effect at the end of the current billing cycle, and no refunds will be issued for unused periods of the subscription.

5.6 Non-Payment and Access Revocation:

• If payment is not successfully processed, the Company reserves the right to revoke access to the Platform.
• Users will receive a notification of overdue payment and a 3-day grace period to settle the outstanding balance before suspension.
• Reinstatement of access is contingent upon settling all outstanding balances.
  
  

6. Points and Rewards

6.1 Earning Points:

• Users earn Points for completing tasks and projects on time.
• Admins determine the allocation of Points for specific activities.

6.2 Vision Board:

• Users can utilize the vision board to set goals and track progress toward rewards.
  
  

6.3 Redeeming Points:

• Points can be redeemed for cash or other rewards based on Admin-defined policies.
• The cash redemption process is managed outside of Play@Work.io and is subject to third-party terms and conditions.

7. Termination

7.1 Termination by User:

• Users may terminate their account or trial period at any time by providing written notice to the Company.

7.2 Termination by Company:

• The Company may suspend or terminate access to the Platform for breach of this Agreement, misuse of the Platform, or non-payment of fees.

7.3 Effect of Termination:

• Upon termination, all rights to use the Platform will cease.
• Any Points or data accumulated during the trial will only be retained if a subscription is activated before termination.

8. Data Privacy and Security

8.1 Data Collection and Use:

• The Company collects and uses data in accordance with its Privacy Policy.

8.2 Security Measures:

• The Platform operates using Namecheap.com servers, secured with two-factor authentication (2FA) to prevent unauthorized access.
• Play@Work.io also offers two-factor authentication (2FA) for User accounts to enhance security. Users can enable 2FA to protect their accounts and sensitive data.
• The Company employs industry-standard security protocols to protect User data. While extensive precautions are taken, Users acknowledge that no system is entirely secure and agree to use the Platform at their own risk.

8.3 User Responsibility:

• Users are responsible for maintaining the confidentiality of their login credentials and enabling 2FA for added security.
• Users must ensure their access to the Platform complies with the Company’s guidelines and does not compromise security protocols.

9. Intellectual Property Rights

9.1 Ownership:

• The Platform, including its features, designs, and content, is the intellectual property of the Company.

9.2 User Content:

• Users retain ownership of any content uploaded to the Platform. By uploading content, Users grant the Company a license to use, display, and process such content for operational purposes.

9.3 Restrictions:

• Users are prohibited from copying, modifying, distributing, or reverse engineering the Platform.

10. Limitation of Liability

10.1 No Warranty:

• The Platform is provided "as is" and "as available," without warranties of any kind, express or implied.

10.2 Liability Cap:

• The Company's total liability for any claims arising under this Agreement shall not exceed the amount paid by the User during the 12 months preceding the claim or $100 if no payment has been made.

10.3 Exclusions:

• The Company is not liable for indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or use of the Platform.

11. Governing Law and Dispute Resolution

11.1 Governing Law:

• This Agreement shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of laws principles.

11.2 Dispute Resolution:

• Any disputes arising out of or relating to this Agreement shall be resolved through binding arbitration in Canada, unless otherwise required by law.

11.3 Exceptions:

• Either party may seek injunctive relief in a court of competent jurisdiction for claims related to intellectual property rights or unauthorized use of the Platform.

12. Miscellaneous Provisions

12.1 Force Majeure:

• The Company shall not be held liable for delays or failures caused by events beyond its reasonable control, including but not limited to acts of God, wars, economic recessions, pandemics, natural disasters, or governmental actions.

12.2 Severability:

• If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

12.3 Entire Agreement:

• This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements or understandings, whether written or oral.

12.4 Assignment:

• Users may not assign their rights or obligations under this Agreement without the prior written consent of the Company. The Company may assign its rights and obligations without restriction.
  
  

13. Authorized Usage Policy

Play @ Work is a professional platform designed exclusively for valid businesses with genuine human usage. To maintain the integrity and quality of the service, the following terms and conditions apply:

1. Eligibility: Only legitimate businesses with proper, verifiable email addresses are permitted to use Play @ Work. Accounts must be created with authentic credentials to ensure accurate tracking and analysis.

2. Genuine Human Usage: The platform is intended for real human engagement, performance tracking, and recognition. Automated or fraudulent usage, including the creation of fake accounts or bots, is strictly prohibited.

3. Trial Period Restrictions: The 14-day free trial is provided to allow businesses to explore the features of Play @ Work. Unauthorized testing, exploitation, or any form of misuse will result in immediate termination of the trial period and potential restrictions on future access.

4. Account Verification: Play @ Work reserves the right to verify the authenticity of any account. Users may be required to provide additional information to confirm their legitimacy. If the Play @ Work team does not find a valid website, email, or public information about the company or the individual who registered, access will be suspended until the user validates their authenticity by contacting support and providing relevant business validation documents.

5. Consequences of Misuse: Violation of these terms will result in account suspension, cancellation of free trial access, and potential restrictions on future use of the platform.

14. Acknowledgment and Acceptance

By accessing or using the Platform, You acknowledge that You have read, understood, and agree to be bound by the terms of this Agreement.

Contact Information:
Email: support@playatwork.io
Address: 4928 Ambroise-Lafortune Street, Boisbriand (Quebec) J7H 1S6 Canada